Bob Talbot is an expert in human behavior with 30 years of clinical experience and 13 years as an employee assistance program consultant. Statistics compiled by the EAPA show that “in the United States, more than 97% of companies with more than 5,000 employees offer these benefits to their employees. For example, if an employee is suspected of having problems with substance abuse, marital problems, or high stress, the supervisor may suggest a referral from the EAP that provides them with a resource for help, with the least possible impact on their work. The EAP Program can be a great addition to any organization, as it equally supports the needs of employees and employers.
Employees who need help on certain issues will appreciate having access to resources to discuss sensitive issues with complete confidence. An EAP is a work-based intervention program designed to identify and help team members resolve personal problems that could adversely affect work performance. The DOI Employee Assistance Program (EAP) offers professional and confidential counseling and consultations that can help you resolve these issues. The NYU Employee Assistance Program, powered by Optum (summary plan description in PDF), provides services and support for challenges such as depression, anxiety, grief, loss, substance use, relationship management, and more.
An EAP program (or Employee Assistance Program) is a professional service that is designed to help employees address problems that arise in everyday life, both at work and at home. An employee assistance program provides services to employees, in the form of counseling and additional resources. These programs leave behind unwanted stigmas and help employees manage stressors before they inhibit performance. Having access to immediate advice, as well as resources related to thousands of potential issues, allows the employee to receive the assistance they need to address their problems when they need it and continue to perform their job functions.
As more members of the NYU faculty community and staff come together again to teach and work in person this fall, and anticipate the personal planning ahead, NYU has partnered with Optum to introduce a new, highly personalized improvement that complements the previous 24 options hours of the day, seven days a week of connecting to the Employee Assistance Program. It is a voluntary, work-funded service that can provide assistance to employees with a variety of problems. In addition, supervisors can always have an employee referred to the program if they are faced with a situation that the EAP should manage.