Employee Assistance Programs (EAPs) are organized and funded services offered by employers to their staff. The purpose of an EAP is to provide a free service to employees to help them address personal or work-related issues that may be affecting their work performance, productivity, and overall well-being. Larger companies with a high number of employees typically pay less per person compared to a small company with fewer employees. EAPs offer mediation and counseling services that are available to employees and their families.
These services can include psychological assessments, organizational consulting, conflict resolution, and management and response to critical incidents. All health plans offered to state employees and their dependents have employee assistance programs (EAP) included at no cost for services such as mental health, alcohol or drug abuse evaluation, child or elder care, grief counseling, and legal or financial services. Victoria Hudes Cavaseno, MSW, is an account executive for Family Service America, New York, New York and was the coordinator of the Employee Assistance Program at the Department of Social Work Services at the Presbyterian Hospital at Columbia Presbyterian Medical Center, New York, New York. She is also the Peak Australasian body that represents members, suppliers and users who offer employee assistant programs in the workplace.
After an initial conversation with an EAP specialist, any issues raised by the employee can be analyzed and resolved. Relationship Matters provides quality Employee Assistance Program (EAP) services for employers of all sizes and sectors in the Melbourne metropolitan area and the Victoria region. They promote positive relationships within the workplace by providing career counseling services for employee assistance programs on behalf of several Victorian organizations and employers. The primary objective of EAPAA members is to provide the most effective employee assistance services to individuals and their families suffering from personal or work problems which adversely affect their work and well-being. For more information on how Relationship Matters can offer an employee assistance program in your workplace, contact Relationship Matters.