An EAP provides free short-term counseling for personal or work problems, as well as counseling in crisis situations. More than 80 federal departments and agencies receive their EAP services through Health Canada, while other organizations provide this service internally or purchase it in the private sector. A good provider will not only help you get your new EAP up and running quickly, but will also work with you long-term to provide you with assistance, training, monitoring, and evaluations that will help build awareness and trust in your program. According to the Society for Human Resource Management (SHRM), an employee assistance program, better known as EAP, is a program that aims to help employees manage and resolve any psychological and emotional problems that may be affecting employee performance in the workplace.
Many companies have begun to emphasize the availability of an employee assistance program in the workplace, especially since the COVID-19 pandemic, which has led to the loss of many jobs and dramatic changes in work routines. Even if companies offer an appropriate employee assistance program, it can become a failure if employees don't take advantage of the program. A well-used program not only has the potential to reduce both absenteeism and presenteeism, but it can also be fundamental to the type of culture of well-being that, according to Sanofi Canada, plays an important role in attracting, retaining and satisfying employees at work. Most EAPs, also known as eFAP (employee and family assistance programs), MAP (member assistance programs) or SAP (student assistance programs), provide access to short-term clinical or professional consultations, health risk assessments, or other types of working life (legal, financial, etc.) , also known as Employers implement the EAP, an employee assistance program to help their workers address personal or work problems that could otherwise affect their health, well-being or work performance.
With the future in mind, Dialogue has designed a future-focused EAP that combines the essential requirements of the program, including quality professionals and a full suite of free and confidential services, with unique access to the employee wellness offerings that matter most. In addition, the Association of Employee Assistance Professionals (EAPA) of Australia and LifeWorks have found that the application of EAPs in workplaces in 28 countries has seen a level of improvement of 16% in terms of absenteeism, presenteeism or work due to illness, satisfaction with life, difficulties Labor and employees. commitment. In the case of your EAP, this should include analyzing the broader impact of your program on top priorities, such as improving morale, attracting and retaining employees, as well as greater customer loyalty.
This is the case of the Employee Assistance Program offered by Lifeworks, which provides its users with immediate access to thousands of masters-level professionals. If you're new to EAPs, or are thinking of reviewing your current plan, here are some of the benefits and challenges that human resources, business, and group plan leaders often experience when adopting an employee assistance program. The employee assistance program generally addresses employees who are dealing with drug abuse, alcoholism, financial problems, legal problems, work stress, personal problems, separation and loss, and family violence. An EAP, which is often part of a larger corporate wellness plan, is a benefit program funded and implemented by employers or plan sponsors to help its employees or members overcome personal and work difficulties.
In addition, assistance programs can help employees feel more engaged at work and happier at home, without the worry of having to pay for professional services. .